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SMC 2.0 Videoconferencing Service Management System

Provides video conferencing device management and service control, supporting both Huawei and third-party devices.

The Service Management System 2.0 (SMC 2.0) offers simple interfaces for users to set up and control conferences, including conferences that require traversal between private and public networks. At the same time, the SMC gives system administrators sophisticated features for managing devices across large networks.

Fully leverage video conferencing resources with the SMC’s intuitive web interface and superior QoS technologies.


SMC 2.0 Video Conferencing Service Management System

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Vendor Product Description Huawei Advantages
HUAWEI SMC2.0 Huawei SMC2.0 controls the whole videoconferencing system and manages all resources, including conference scheduling, reservation and initiation, which perfectly accommodates customers' conference requirement-Enter the configuration interface to configure quantities of each item
POLYCOM RESOURCE MANAGER System Management, Conference Scheduling 
1. Device management and conference control 
2. MCU Resource pool management(DMA 7000 needed)
3. GK and SIP Server function(DMA 7000 needed)
System Management, Conference Scheduling 
1. Device management and conference control 
2. MCU Resource pool management
3. GK and SIP Server function
4. Support SiteCall and one touch to join conference, ease of use
5. Can manage the Cisco C series and Polycom HDX series endpoint

Product Features

    • Unified management of enterprise video conferencing resources ensures that devices communicate at their best possible quality levels
    • Hierarchical and role-based authentication of multiple users simplifies conference set ups, even for large organizations
    • H.323 gatekeeper and SIP server components enable flexible deployment and management
    • Standards-based ports allow versatile integration with third-party systems


Product Characteristics


Centralized management of video communication resources

Administrators can manage a complete portfolio of video conferencing resources with one device, including MCUs, GK/SIP servers, recording devices, and video endpoints.
Powerful device management functions include auto detection, batch parameter configuration, visualized network topology and management, locked parameters for consistent operation, batch software version management and upgrade, querying and handling of alerts, and parameters configuration and alerts management for mainstream endpoints.
Flexible and easy-to-create statistical reports deliver video resource usage updates in real time for more efficient resource management and fast decision making.
Administrators can flexibly manage large-scale video conferencing networks by deploying MCUs and gatekeepers in geographically dispersed corporate branches as well as balance MCU cloud resource center loads with internal backup or between MCUs to improve resource utilization and conference reliability.
The Nlog end-to-end quality-monitoring function empowers operators to monitor conference quality and analyze fault history.

Hierarchical and role-based authentication for multiple users

Large enterprises can categorize users according to corporate organizational structures and define or assign user roles and access rights depending on organizational architecture.
Graphics-based tree architecture displays show usage by individual users.
Operators can establish large-scale video hosting networks to provide hierarchical and role-based hosting services for multiple corporations.

Users can communicate and collaborate anytime and anywhere

SMC2.0 provides an easy-to-use User Interface (UI) that enables users to conveniently schedule conferences, view the status of conference rooms, choose appropriate conference times and sites, and send conference notices to participants via email.
Conference templates and conference history functions allow users to define and schedule large cascaded conferences. The SMC2.0 system also allows automatic cascading of MCUs as needed with seamless management of multi-site calls.
SMC2.0 can be integrated with Office Automation (OA) systems. For example, users can schedule conferences, cancel conferences, and view the availability of participants or conference rooms with the integrated Outlook application. Conference notifications are automatically added to participants’ Outlook calendars.
Users can join a conference by using the “One-Click-to-Join” button on the touchscreen or by initiating an ad-hoc conference with a unified access number.

GK/SIP servers offer greater flexibility for network deployment and management

Support for dual protocols (H.323 and SIP) provides networking flexibility for diverse video conferencing scenarios.
Embedded GK/SIP server supports for firewall traversal, partition management, B2B calls, and call routing.
SMC2.0 adds the ability to manage multiple independent SwitchCenters (GK/SIP server) and allow for easy integration with existing networks and firewall traversal on a large scale.

Open and standard interfaces enable interoperability with third-party systems

SMC2.0 provides APIs for integration with other vendor products and seamless integration with Microsoft® Active Directory and OA systems.
SMC2.0 seamlessly integrates with other mainstream video surveillance platforms by streaming surveillance camera video directly to video conferences.


Product Specification

Technical Specifications
Protocol and standards compliance
Communication Standards: ITU-T H.323, and IETF SIP
Other Supported Standards: H.225, H.245, Q.931, H.235, SDP, TLS/SRTP, H.239, BFCP, H.460, ICE, STUN, TURN, SNP, SIP TRUNK, TCP/IP, HTTP, HTTPS, SSH, SNMP, LDAP/H350, RTP, RTCP, and DDNS
Functions and features
User Management

Hierarchical and role-based management of users

Support for user logins from web interfaces

Device Management

Unified management for all devices including MCUs, telepresence, endpoints, recording servers, and GK/SIP server:

Telepresence system architecture can be viewed in graphics-based topology displays

Management for multi-vendor endpoints

Auto detection, device status query, device configuration template, batch parameter configuration and modification, locked parameters, batch software version management and upgrade, device status query, alerts processing, and operation logs viewable on the web

Conference Scheduling

Features include MCU virtual resource, SiteCall, ad hoc conference, conference activation, and recurring conference.

Conferences can be scheduled from the web interface or Outlook. When scheduling conferences, users can view the free or busy status of each participant or each site.

Conference notifications can be sent via emails.

Conference Cascading Users can schedule and manage cascaded conferences automatically or manually.
Conference Control Users can add or delete participants, mute speakers, mute microphones, broadcast sites, view sites, and set continuous presence mode.
Conference Quality Display

End-to-end conference quality, such as packet loss, jitter, delay, and the number of consecutive lost packets is displayed on graphs in real time.

The system supports threshold alarms and data export.

Billing, Reports, and CDRs

Users can define conference billing codes.

The system supports CDR text files, reporting of conference statistics and site usage, and MCU usage.

GK/SIP Server Functions Functions include node management, blacklist/whitelist, call control, number change, bandwidth management, zone management, routing management, and SIP proxy.
System Backup Support for 1+1 redundancy backup
Firewall Traversal

H.460 18/19-compliant (H.323)

Firewall ICE/STUN/TURN-compliant (SIP)

Huawei patented SNP traversal-compliant

Support for video firewall traversal of dual network interfaces

Third-party Integration and APIs

Integration with Microsoft ActiveDirectory

Integration with Microsoft Exchange Server

Integration with Microsoft Lync2010TM/OCS2007R2

Third-party APIs

Multiple Languages

English, French, Spanish, German, Italian, Russian, Polish, Japanese, Simplified and Traditional Chinese

(Chinese and English online help)

SMC2.0 Server
Operation environment
Dimensions (H x W x D)

87.3 mm x 447 mm x 760 mm

supports 19-inch rack-mount chassis

Weight 24.0 kg

6 x GE Ports (RJ-45) with TCP/IP Offload Engine (TOE) support

1 x 10/100M network port for maintenance (RJ-45)

1 x DB9 console port

1 x DB15 VGA port


Input Voltage: 100V to 120V AC or 200V to 240V AC

Two hot-pluggable 460W power supplies for 1+1 backup

Environmental Data

Operating temperatures: 10℃ to 35℃

Storage temperatures: -40℃ to 65℃

Temperature fluctuation: < 20℃/h

Relative Humidity

Operating humidity: 8% RH to 85% RH (non-condensing)

Storage humidity: 5% RH to 95% RH (non-condensing)

Humidity fluctuation: < 20% RH/h

Atmospheric Pressure ≤ 3,000m (Operating temperature reduces by 1℃ for every 300m above 900m)
Operating System

Microsoft Windows Server 2008 (R2) Standard

Support for Chinese and English operating systems

Database Microsoft SQL Server 2008 R2
System Performance
Registrations 1,000
Concurrent Calls 1,000
Manageable Devices 10,000
Traversal traffic (Mbit/s) 60
SMC2.0 Software Version
Operating environment
Operating System Microsoft Windows Server 2008 (R2) Standard
Database Microsoft SQL Server 2008 R2
Server Configuration 4-core CPU (basic frequency ≥ 2.2 GHz), 8G memory, 300G hardware, single/dual 1,000M network interface card, supports VMware deployment
System Performance
Registrations 100
Concurrent calls 100
Manageable Devices 100
Traversal traffic (Mbit/s) 60