HUAWEI SMC2.0 (Service Management System 2.0) is a next-generation, open videoconferencing service management system for the unified control and management of videoconferencing assets. Its powerful management capabilities enable corporate IT managers, administrators and end users to communicate and collaborate effortlessly, improving efficiency, productivity, and decision making.

Features

Centralized Management of Video Communication Resources

Administrators can manage a complete portfolio of videoconferencing resources with one device, including MCUs, GK/SIP servers, recording devices, and video endpoints.

Powerful device management functions include auto detection, batch parameter configuration, visualized network topology and management, locked parameters for consistent operation, batch software version management and upgrade, querying and handling of alerts, and parameters configuration and alerts management for mainstream endpoints.

Flexible and easy-to-create statistical reports deliver video resource usage updates in real time for more efficient resource management and efficient decision making.

Administrators can flexibly manage large-scale videoconferencing networks by deploying MCUs and gatekeepers in geographically dispersed corporate branches as well as balance MCU cloud resource center loads with internal backup or between MCUs to improve resource utilization and conference reliability.

The Nlog end-to-end quality-monitoring function empowers operators to monitor conference quality and analyze fault history.

Hierarchical and Role-Based Authentication for Multiple Users

Large enterprises can categorize users according to corporate organizational structures and define or assign user roles and access rights depending on organizational architecture.

Graphics-based tree architecture displays show usage by individual users.

Operators can establish large-scale video operating networks to provide hierarchical and role-based virtual operation services for multiple corporations

Users Can Communicate and Collaborate Anytime and Anywhere

SMC2.0 provides an easy-to-use User Interface (UI) that enables users to conveniently schedule conferences, view the status of conference rooms, choose appropriate conference times and sites, and send conference notices to participants via email.

Conference templates and conference history functions allow users to define and schedule large cascaded conferences. The SMC2.0 system also allows automatic cascading of MCUs as needed with seamless management of multisite calls.

SMC2.0 can be integrated with Office Automation (OA) systems. For example, users can schedule conferences, cancel conferences, and view the availability of participants or conference rooms with the integrated Outlook application. Conference notifications are automatically added to participants’ Outlook calendars.

Users can join a conference by using the “One-Click-to-Join” button on the touchscreen or by initiating an ad-hoc conference with a unified access number.

GK/SIP Servers Offer Greater Flexibility for Network Deployment and Management

Support for dual protocols (H.323 and SIP) provides networking flexibility for diverse videoconferencing scenarios.

Embedded GK/SIP server allows for easy integration with existing networks.

SMC2.0 adds the ability to manage multiple independent switch centers (GK/SIP server) and support for firewall traversal, partition management, B2B calls, and call routing.

Open and Standard Interfaces Enable Interoperability with Third-Party Systems

SMC2.0 provides APIs for integration with other vendor products and seamless integration with Microsoft® Active Directory and OA systems.

SMC2.0 seamlessly integrates with other mainstream video surveillance platforms by streaming surveillance camera video directly to video conferences.

Product Specification